FAQ Answered

Please find below a list of FAQ Answered.  If you cannot find an answer to your question please send us an email: sales@cotswoldfir.com
 or call us on: 01242-506123 

Our pot grown rental Christmas trees come in a 35 litre pot of soil. They can weigh approximately 25kg or more depending on how big the tree is. To keep it healthy over the festive season position it away from heat sources and water it well. If required we will deliver the tree to your front door and collect it in January.

Yes it matters! Your tree will need watering every day just as it is at Primrose Vale. This will help it survive for future rentals in the years to come. If you cannot find someone to water the tree every day we suggest either returning it early or placing it outside until you return. If you are going away for a significant period of time we perhaps recommend that you don't rent a tree this year.

If your tree has been damaged in transit please contact us within 24 hours of delivery and we will endeavour to replace it.  If you do not want a replacement but we have delivered a tree we will retain the delivery and collection charges.

No, we are only able to bring the tree to your front door. 

If you have specific preferences please visit Primrose Vale Farm Shop and choose 'the tree' that really wows you.  
You can either pick-up and return your tree yourself or we can deliver your chosen tree to your home and collect it in January.